I can't really remember anything that I found insensitive, but I also remember being taken aback by hearing from the nurse that we would know more about this disease than she did, and that were were going to be expected to adjust his insulin all on our own. I thought "woohoo..we have a live one here..nurse expects US to do thsi?? haha" I was also told that usually kids with type 1 generally wind up in the hospital at least once a year - usually with a tummy bug/ketones etc. That scared me a kit but she also reminded me that I should remember that the hospital was a SAFE place, to not think it of as somewhere I would go because we were failing. So it was a dual sort of statement which both scared me and made me feel empowered.