They are telling me Novolog is a non mail order product Huh?! What?! We've been receiving this by mail for over 2 years now We were paying a tier 2 price ($20 per vial)- but it's supposed to be a tier 3 price ($45 per vial) which is a big $$$ change I don't know if insurance changed something as of the 1st of the year or if it's something they just now caught after 2 years of ordering insulin from them! Our insurance case agent is looking into it, but I needed to vent because I'm frustrated.
That would be super frustrating, how could they have not known this before.. That is a really big difference also.. Hope you get it worked out and soon!
It is soooooooo frustrating dealing with all those insurance companies!!!! I hope you get the same coverage as you did last year!
Jeez, I freakin hate insurance! Ours just switched who was in charge of our scripts and I have been battling them for all of MY scripts. I cannot imagine what they are going to do once they start seeing Hailey's scripts I hope they can straighten it out!
oh geez Lanae. That is totally frustrating. I hope they can get to the bottom of it and that you can continue getting it the way you were.
Sorry about the insurance company, BUT what would we do with out them. Hopefull things will straighten out soon.
Yep, it is a huge PITA to battle with them but life without insurance is unimaginable for me...... Hope you can get the Novalog for what you were paying before!!
Don't they have to notify you in writing when there is a change in coverage? Sorry you are having problems with such an important aspect of our daily lives.
