I'm reading it costs $199 if you lose it. But some places I'm reading they will replace it for free ONCE. Is that true? DD just got her PING, previously still using the 2020. We haven't decided if we're going to switch from her current Bayer USB meter to the One Touch exclusively. Because she was grandfathered in and allowed to use the Bayer even though it wasn't our insurance's preferred strip, if we switch, I imagine it would be difficult/impossible to switch back if we want to. So far she's still using the USB and then I use the remote at night if I need to bolus her and in the AM when I bolus her for breakfast as she's waking up. I'd kind of like to switch but am nervous about her keeping track of the meter remote. She's very disorganized and loses/misplaces things all the time. She's lost two meters, one we found later that day and the other is still missing somewhere in the house. Not a big deal as we've always had back ups but more difficult if it costs $199!