We had our pump class yesterday. When we went we were sure we knew what we wanted. Well after class we are sitting her in limbo. After reading several threads on here I realized I needed to let Madison have some say in her pump. We read info on all major pumps even got the sample OmniPod. WE have gone through all the info in preperation for this class thought we were ready. Well went and talked to rep from MM first because we were sure that is what we really wanted. Well I can say we dont want the pump now if that Rep can work for them we dont want anything to do with them. He spent most of his time trashing the other pumps and telling us why we should not use them. Said that they are the only ones with intergreated CGMs and no matter what anyone else said they are no where close to do this with there pumps. He was very Rude to Madison she had prepared questions about the pumps. Well one of her questions was if MM had a food data base. He laughed at her and said that was a stupid feature. Said there is no point to have that on a pump. He was wearing a sensor and showed her the screen and told her that he knows what she goes through with diabetes because he wears a sensor and he can feel what they do. The thing that really set me off to the point if no way will she ever use this pump. He told Madison that you can get the code from a friends CGM and input it into yours and trade BGL yours will be on your friend screen in class and vice versa. I freaked could not believe he was trying to tell my 11 year old something so freaking dangerous. Animas loved them the man has had Type 1 for over 25 years and told us that he has worn every pump out there and they all did the same thing and that was deliver his inslin and he had great control with all of them. Told her any pump would be a great way to go for her. Told us all about the Animas pumps and let her ask her questions and answered them all. Told her how impressed he was with her questions and he could tell she was ready for a pump. But you know I loved that he was selling the pump to HER. He showed everything to her(of course we could see it to but he talked to her like she really was important) This man talked to Madison for about 30 minutes just about D (not about selling a pump)and how was she feeling about having D. She started crying saying she hated it because sometimes she feels so bad and no one understands. About 15 minuites into the convo he was crying with her and telling her he knows how she feels. They talked about Camp Sweeney and how she will feel better once she meets some friends her age and how everyone goes through tough times with D. I really think he went beyound what the normal sales person does. Cozmore was not there so we are waiting for a call for them to come show us there pump. So anyone with Animas do you find this to be true with Animas do they have really good customer service? Also those with MM or have had dealings with them is this just one bad apple or is this the company?