We are going on our 4 th day without cell phones working. All 4 phones will not work in our house. We have to drive 1 mile out to get a signal. Tried explaining this online to a Sprint Agent in chat - explained we have no service- for all our phones in the neighborhood. You need to call 800 number...funny hahah- can't my phone will not work with out a functioning cell tower. Agent= no voice outages have been reported. Me: well I am reporting an outage. Agent: Have you tried turning your phone on and off? Me: WHAT??? That wont fix your tower, please fix this issue. Agent - we are not able to fix the issue - go to your nearest store Me: what can't you dial out either? Your a phone company- call your technician and please get this fixed. Day two - again called outside home area- agent is unaware of cell tower or voice outage. I reported the outage yesterday. 4 calls later and one store shop later- I want to end my phone contract- I should not have to pay for a service I am not getting. Hope I don't need to call 911- because I won't be able to.