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Medtronic 670G not always receiving BG value from Contour Next Link meter

Discussion in 'Parents of Children with Type 1' started by Barry C., Aug 23, 2019.

  1. Barry C.

    Barry C. New Member

    Aug 23, 2019
    We have had issues with our 670G not receiving the BG value wirelessly from the Contour Next Link BG meter from Ascensia. Even when the meter says sent. We download the insulin pump and note on the graphics that many of the BG's that are still in the library of the meter have never communicated with the pump and do not show up in the pump downloads. Does anyone else have this problem or does anyone know a solution?

    I also have a post under BG meters about our Contour Next Link meters (several of them now) that show "!Testing Error" and ask us to repeat the test - we do - sometimes it works as it should the next try, sometimes we get the error several times in a row. Has anyone else experienced this? Our contacts at Medtronic, Ascensia, and even our diabetes educator say they have never seen this before.


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