I have not posted in some time. My little girl is not so little any more. She has been a type 1 on a Medtronic pump for a dozen years. We seldom had pump issues. Our biggest issue was uploading data to carelink with theie crazy cables and usb devices that always seemed to incompatible with whatever operating systems we were on. Eventually she was well enough controlled we just stopped and let the doc do it on well visits. We just got the latest Medtronic pump. Its a bit different and adjustments will be necessary. One thing that has not changed is the crappy bug filled carelink software. First the login screen looks no different than it did 10 years ago. Next we still have the same old issues of it nor recognizing our devices. They still have lousy documentation. We have tried everything..btw I work with computers! So I hit on hold now for 51 minutes waiting for help. Most help lines have a call back option. Not Medtronic. So we wait. You may think this is just pertinent to the Carelink division. No. My daughter was on hold 90+ minutes twice since receiving the new pump. I find this unacceptable. Hopefully the money they saved on providing help went into good pump tech. If you are on the fence about which pump to choose, I suggest calling their help lines and see what the wait times are and factor that into your decision. I apologize for the rant but this is not only frustrating but has me concerned about the company in general.