Has anyone ordered from them before? I am seriously losing my mind over here dealing with them to get a dexcom. They have had insurance approval for well over a week (literally 12 hours after I got new insurance that covered CGM-- this isn't an insurance issue) and still haven't managed to ship the thing. First, they had my last name spelled wrong on some document and then they had the town I lived in spelled wrong (how does one spell "New York" wrong???) so the shipping place sent it back. Every day they promise to ship it and then everyday there is a new problem. Would it be crazy to ask them to pay for overnight shipping at this point? It should have been here last week and it is still sitting in their warehouse in Utah. I'm supposed to go to training at the endo on Wednesday which clearly isn't going to happen at this point.