- advertisement -

Dexcom...does it give any notice before it dies?

Discussion in 'Parents of Children with Type 1' started by Beach bum, Jul 10, 2013.

  1. Beach bum

    Beach bum Approved members

    Joined:
    Nov 17, 2005
    Messages:
    11,315
    I know that in August we will be at the 6 month mark on the Dex. So here is my question. When it is time to replace the sensor, does it give any warning, or will it just up and die? LOL, I am so used to it I know I will be lost without it for even a few days!
     
  2. BittysMom

    BittysMom Approved members

    Joined:
    Aug 21, 2011
    Messages:
    870
    We're in our 8th month and so far no warning signs. I'm wondering the same thing.
     
  3. mmgirls

    mmgirls Approved members

    Joined:
    Nov 28, 2008
    Messages:
    6,030
    we are 8 or 9 months in and no sign yet. (but I have a second one and alternate with it so not as much use.)
     
  4. Beach bum

    Beach bum Approved members

    Joined:
    Nov 17, 2005
    Messages:
    11,315
    Interesting. The expected life of it is only 6 months, correct?
     
  5. mmgirls

    mmgirls Approved members

    Joined:
    Nov 28, 2008
    Messages:
    6,030
    yes, 6 months. I really can not recall anyone saying thier died yet? I know my Dexcom7+ that is 4 1/2 years old still worked that last time I used the system.
     
  6. Lisa - Aidan's mom

    Lisa - Aidan's mom Approved members

    Joined:
    Dec 3, 2011
    Messages:
    405
    Just passed our 8 month mark!

    I believe there is a message that says 'replace transmitter now' which should be done within 1 week of receiving message.
     
  7. KatieSue

    KatieSue Approved members

    Joined:
    Oct 5, 2010
    Messages:
    921
    I was at Dexcom last week because I lost the darn transmitter and needed to pick up a new one. The receptionist was telling me that they beep when they die. I'd never heard this and I think she was confused.

    My understanding was you'd get the battery low alert when it was time to order a new one.

    And of course I found the darn thing as soon as I'd taken the new one out of the box and activated it. Ugh.
     
  8. LoveMyHounds

    LoveMyHounds Approved members

    Joined:
    Jan 31, 2012
    Messages:
    325
    Few days???!!! Those two hours every week are unbearable! :D
     
  9. mmgirls

    mmgirls Approved members

    Joined:
    Nov 28, 2008
    Messages:
    6,030
    Yes and since we have new insurance this year I did order a new one at about the 4month mark so I have 2 to swich between and not hopefully have a gap!
     
  10. Beach bum

    Beach bum Approved members

    Joined:
    Nov 17, 2005
    Messages:
    11,315
    I know! We live at the beach so 70% of our day is spent in the water. It kills me to have all the interruptions from being in water!
     
  11. hawkeyegirl

    hawkeyegirl Approved members

    Joined:
    Nov 15, 2007
    Messages:
    13,157
    Is there anything that would prevent you from just ordering one at the 6 month point, even if it hasn't given you the warning at that point?
     
  12. mmgirls

    mmgirls Approved members

    Joined:
    Nov 28, 2008
    Messages:
    6,030
    We had different insurance, but I don't see why not, unless there is some sort of code you have to tell them?


    Has anyone heard of one actually giving a warning to replace it ?
     
  13. MomofSweetOne

    MomofSweetOne Approved members

    Joined:
    Aug 28, 2011
    Messages:
    2,743
    I tried to order one about a month ago as we were at the 7 month mark. Dexcom didn't want to fill the order until the warning appears, but I'm going to try again. I want the new one as back-up before my daughter leaves for camp, just in case.

    I was told once the warning appears, they will ship the new one within 24 hours.
     
  14. Michelle'sMom

    Michelle'sMom Approved members

    Joined:
    Aug 21, 2009
    Messages:
    1,432
    My understanding is some insurance companies are not wanting to cover until the transmitter completely dies.

    We're at 8 months & started getting a lot of data gaps a few weeks ago. So far, we're only getting replacement sensors. We had a 3 1/2 hour signal loss today. Another sensor on it's way....this is 4 so far.



    ETA: This blog post is why I started calling about the gaps. I still don't know if it's the transmitter dying or sensors nearing expiration. Dexcom seems to think it's a sensor problem because our battery status is still "ok."

    http://www.diabeticadvocate.com/2013/06/dexcom-g4-dont-forget-about-transmitter.html
     
    Last edited: Jul 11, 2013
  15. Shopgirl2091

    Shopgirl2091 Approved members

    Joined:
    Mar 16, 2013
    Messages:
    225
    When we did training the Dexcom rep said the life of the transmitter was supposed to be 6 months but most people were getting 9.
     
  16. Beach bum

    Beach bum Approved members

    Joined:
    Nov 17, 2005
    Messages:
    11,315
    Hmmmm. Do you need to give any type of alarm message code (kind of like the pump)? My thought is that if we are in a position where we are going out of town or something and the thing is still running fine after 6 months, yet are concerned that it may die, then I would just call them and tell them it died.
     
  17. hawkeyegirl

    hawkeyegirl Approved members

    Joined:
    Nov 15, 2007
    Messages:
    13,157
    Yeah, I wouldn't have any qualms about telling them that I got the "pre death message."
     
  18. Lisa - Aidan's mom

    Lisa - Aidan's mom Approved members

    Joined:
    Dec 3, 2011
    Messages:
    405
    I had to call Edgepark to get the new one. They did not ask if I received any error messages; they saw it was past the 6 month mark and sent a new one. Guess it depends on your insurance.
     
  19. BittysMom

    BittysMom Approved members

    Joined:
    Aug 21, 2011
    Messages:
    870
    What does the "okay" status change to anyway?
     
  20. Diana

    Diana Approved members

    Joined:
    Aug 23, 2006
    Messages:
    1,565
    Well... we are going on 9 months and still going strong.

    We already have the replacement transmitter. Our insurance insisted on sending one out around the 5 1/2 month mark so we wouldn't be without it for even a day!
     

Share This Page

- advertisement -

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice