I don't doubt a lot of people contacted them with the recent posts about capsaicin ..email,phone,etc so they finally answered to one person..You're the lucky one. I don't think the research would be the most expensive one. As the results are very fast within 24 hours for complete reversal. Did he mention the money he needs? It's interesting research. It would be interesting to have a website with a description of the research and the funding needs from the Hospital for Sick Children. Moreover, i will be curious about which hurdles he refers to in particulary.