My husband and the boys have Regence BC/BS of Oregon for their insurance. Additionally, the boys have state insurance as a secondary. They are supposed to pick up whatever the primary does not. In June the state directed me to a mail order pharmacy, Byram Healthcare, to get strips and pen needles. That order was filled with no problem, a 3 month supply. I got a reminder postcard that I could re-order in early September, so I did. Didn't hear anything other than one email, so I called last week to see what was up. Was told that BC/BS now bills strips under pharmacy vs DME, and Byram needed BC/BS pharmacy info. Gave them those numbers and was told that all should be fine. Got a call this morning saying that BC/BS will not pay for the Freestyle Lite strips, as they are not on their formulary, but they will pay for Bayer Contour strips. We really, really like the Freestyle, and I don't want to have to switch to Bayer. The larger sample size, no light on the meter, larger meter, etc. However....if Regence will not pay for or even accept the prescription, then the secondary insurance won't pay anything. So we would be stuck having to buy his strips, I guess. Their insurance has a $3500 (up from $500) prescription deductible. Yeah. So I've downloaded an appeal form from the insurance site, but I don't know how much luck I'll have. I just find this SO frustrating. Anyone ever had any luck appealing for something like this? PS -- I was just looking up some things, and I see that the Bayer USB meter has a lighted strip port, and of course uses the Contour strips. Hm. Does anyone use that meter?