We are still on the old pods. No longer interested in telling that story. We have 2 pods left and have been calling since Friday. We have had 2 occlusions since Friday. Do I just go to ER? Beyond rational thought we have been pumping for so long. The **one time** I got through to a human (customer care not re-order department) she said call back in an hour and I was on hold for 30 minutes and left voice mail. Anxiety. Exhausted. Love the product. Hate the service.