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Thread: Transmitter replacement

  1. #1

    Default Transmitter replacement

    So our transmitter is just beyond the six month mark. We haven't yet seen the low battery warning. Do I wait until I see that to order a new transmitter, or do I go ahead and order a new transmitter before I see that screen? How long do you typically get from your transmitter battery?
    Mom to Molly (born 11/07) T1D dx 5/14 Celiac dx 3/15
    Dexcom G5 9/16, tSlim 8/15, Asante Snap 5/15, Dexcom G4 10/14
    and three other nonD DDs - 17, 16, 12

  2. #2

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    When it goes, it goes suddenly. Since insurance pays every six months we get them every six months and leave them in the box.
    Dad to a child diagnosed on 11/27/13 (he was 11 at the time)
    MDI (Lantus and Humalog) 11/2013 to 8/2015
    Tandem Tslim 8/2015 to present
    Dexcom G5

  3. #3

    Default

    Quote Originally Posted by sszyszkiewicz View Post
    When it goes, it goes suddenly. Since insurance pays every six months we get them every six months and leave them in the box.
    ^^This. When ours have given their warning, we've had 24 hours or less until total death. It's good to have a reserve if you can.
    8/2010 - 9/2011 MDI, Lantus & Humalog
    9/2011- Medtronic Revel 723 & CGM
    11/2012 - Dexcom G4
    2013 - Cut-The-Cord for water times after multiple Aquapac failures
    10/2015 - T-slim

    "Life is not waiting for the storms to pass, but learning to DANCE in the rain."

  4. #4
    Join Date
    Feb 2014
    Location
    Bay Area, California
    Posts
    232

    Default

    Our dexcom transmitter has been running past the one year mark, we are still on it. I got a new one after 6 months, it is still in its original box on stand by.
    Mom to a sweet 13 year-old child, was diagnosed at age 10 on 12/4/13
    Started with Humalog and Lantus.
    Diagnosed with Celiac on 2/18/14
    OmniPod since 3/26/14
    Dexcom G4 since 4/11/14

  5. #5

    Default

    Our first lasted just over 12 months. Not sure how long exactly or if it gave the warning because it was in the drawer. The 2nd one lasted 13 months 2 days. It died on the 5th day after the warning.
    Mom to 18yr old dd, dx 7/2009
    Animas Ping 2/2010
    T:SLIM 12/2014
    Dexcom 7 Plus 9/2010
    Dexcom G4 11/2012
    Dx PCOS 5/2012
    Metformin



    The mind that opens to a new idea never returns to its original size.

    Albert Einstein

  6. #6

    Default

    I don't order it at 6 months because every one we've had has lasted longer - I tend to order it at the 8 or 9 month mark. We put one in at the end of Nov and it will be about 7 months or so when I have to renew the Dexcom to upgrade to the Share and I'll get a new transmitter then.
    ~Nancy
    Mother to:
    Samantha - 19
    Michael - 15
    Emma - 11 (2/16/05 dx 3/07, dx Celiac 1/10) - Pumping with a Pink Animas Ping! as of 9/07, with t:slim as of 8/14!

    CGMSing as of 3/26/09 with Navigator, 9/14/12 with Dex 7, 12/5/12 with dex G4

  7. #7

    Default

    We have been all over the board as to how long our transmitters last. We had one fail at 4 months, one fail at 2 months, and a few last well over 6 months. I never want to be without a working transmitter if I can help it, so we order one at the 6 month point and keep it in the box. When they die, they go quickly.
    Mom to J., age 13
    Dx 2007 @ age 3
    Medtronic pump and CGM (4/2008-6/2013)
    Tandem t:slim and Dexcom G5 CGM (current)

  8. #8

    Default

    My first one died at 18 months with virtually no warning. I was ordering every 6 months (it is a $25 copay for me) so I always have one in warranty but I have 2 back ups now so I stopped.
    Meg
    Young adult with diabetes
    Pancreatectomy 2/17/2003
    Pumping 2/19/2003, Currently w/ Omnipod
    Medtronic 2003-2015, tslim 2015-2016
    CGM: MM 2006-2013, Dexcom G4 2013-2015, Dexcom G5 09/2015

  9. #9

    Default

    So I learned that having one on hand as a back up isn't the best option. After posting this I ordered a new one which I received on May 20th. However, my first one ended up lasting until the end of September. It never did give me any warning, but it started having ??? often enough that I decided to just switch them out on September 26. However, that second one has had issues now for over a month. After first registering LOW for almost 12 hours straight (when she was actually over 200) and then sitting at HIGH for another six hours when she was actually floating between 150 and 170, I sent a report to Dexcom. They told me the transmitter was shot and I needed a new one. However, the warranty began when they shipped it on May 18, and it was past six months, even though it had only been in use for about three and a half months before the problems began. So unless you have an insurance company that okays everything in less than 24 hours (ours seems to take seven to ten business days to approve anything) having one on hand isn't the best option.

    That said, when I explained our situation to the tech and the fact that we have a high deductible HSA and have to pay full price until we reach a ridiculous amount each year, she decided to ask her supervisor to approve a reduced rate for us, which they did. So I am grateful for that opportunity. But I will not be ordering one in advance again. When this one dies, we'll just have to wait however long it takes until they approve another one, and pray we have the money saved up or have reached our deductible for the year.
    Mom to Molly (born 11/07) T1D dx 5/14 Celiac dx 3/15
    Dexcom G5 9/16, tSlim 8/15, Asante Snap 5/15, Dexcom G4 10/14
    and three other nonD DDs - 17, 16, 12

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