I know that Animas Customer Service has been really slow over the last couple of months - but I think they're finally getting their act together! I ordered my son's pump supplies on Monday, they shipped them yesterday and the arrived today!!! Hooray!!! I don't think I have ever had pump supplies or any diabetes supplies shipped so quickly and smoothly. Hopefully this is a sign of the future that everything will run more smoothly. I was expecting it to take another week, so it was a very pleasant surprise when the UPS guy knocked on my door. I know it's funny, but it is a little bit like Christmas Opening packages is always fun, even if it's just supplies.