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New Pods If Ordering from Dexcom?

Discussion in 'Parents of Children with Type 1' started by moco89, Aug 2, 2013.

  1. moco89

    moco89 Approved members

    Joined:
    Mar 1, 2008
    Messages:
    2,430
    (I meant Omnipod--It's late at night! :( )

    Has anyone ordered from Omnipod and received the new pods?

    I am due to order and I am wondering what I am going to receive.
     
    Last edited: Aug 2, 2013
  2. danismom79

    danismom79 Approved members

    Joined:
    Apr 21, 2008
    Messages:
    5,300
    You'll have to call and find out. I was supposed to get them with my shipment in June - I mean, the cs rep actually said to me that they were coming. It wasn't some auto-generated email. I ended up having to order a box of old ones in July because they were backed up. I called yesterday to order more old ones (since I'm not all that excited about the new ones anymore, what with all the bad stories) and was told they would ship the new PDM and 1 box of new pods (yesterday; I have yet to receive any shipping notification). The rest of the pods are supposed to come in 2-3 weeks.

    Are you in or out of warranty? If you're out, you'll have to wait for all the paperwork to go through unless you're paying oop.
     
  3. LoveMyHounds

    LoveMyHounds Approved members

    Joined:
    Jan 31, 2012
    Messages:
    325
    Yes! Got them yesterday (with the new PDM). Only one box... :cwds:
    Good luck with calling them! :D. It took me 2.5 days!!! :mad:
     

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