- advertisement -

Important Urgent Product Recall FreeStyle? and FreeStyle Lite? Test Strips

Discussion in 'Product Recalls' started by Ellen, Nov 21, 2013.

  1. Ellen

    Ellen Senior Member

    Joined:
    Oct 22, 2005
    Messages:
    8,240
    https://www.abbottdiabetescare.com/press-room/2013/2013-g.html

    Important Urgent Product Recall FreeStyle? and FreeStyle Lite? Test Strips

    November 20, 2013

    Dear Valued Customer,

    Recently, it has come to our attention that certain lots of FreeStyle? and FreeStyle Lite? Blood Glucose Test Strips produce erroneously low blood glucose results when using FreeStyle? Blood Glucose Meters, FreeStyle Flash? Blood Glucose Meters and the FreeStyle? blood glucose meter built into the OmniPod? system. Erroneously low results that are not recognized may pose significant risks to your health.

    If you do not use the meters in the photographs below, your blood glucose test results are not affected and you do not need to read any further.

    FreeStyle Flash?
    Blood Glucose Meter

    FreeStyle?
    Blood Glucose Meter

    OmniPod?

    The FreeStyle? and FreeStyle Lite? Blood Glucose Test Strips lots listed below may give out of range control solution results and produce erroneously low blood glucose results when using the Blood Glucose Meters illustrated in the photographs above.

    The affected FreeStyle? and FreeStyle Lite? Blood Glucose Test Strips lots are found in the table below:

    Lot Numbers
    1281732 1283345 1283603 1285007 1350414 1363015 1363109
    1363321 1365056 1365920 1365921 1365934 1366006 1366111
    1366337 1366347 1366515 1367917 1373262 1374907
    A test strip insert is included with every carton of test strips, and provides very important product information. Please read your test strip insert carefully to ensure that you are using the correct Blood Glucose Meter for your test strip type.

    If you have affected product, we recommend you take the following steps:

    Call Abbott Diabetes Care Customer Service immediately at 1-888-736-9869 for replacement of the affected test strips. When you call, Abbott will send you unaffected FreeStyle? and FreeStyle Lite? Blood Glucose Test Strips at no charge.
    While waiting for your replacement strips to arrive, either use an alternate method to measure your blood glucose (such as test strips from an unaffected lot number or a different blood glucose monitoring system). This issue only affects the lot numbers which are detailed in the table above when using FreeStyle? Blood Glucose Meters, FreeStyle Flash? Blood Glucose Meters.

    If the only test strips available to you are from affected lots, do not stop testing your blood glucose. Control solution should be used to check the performance of your test strips and meter until you receive your replacement test strips. However, if any reading from a strip appears lower than you would expect or does not seem to match the way you are feeling, you should contact your health care provider. Pay special attention to signs and symptoms of high blood sugar (hyperglycemia).

    Symptoms of high blood sugar may include: Excessive thirst, excessive urination, blurred vision, weakness, nausea, vomiting, and abdominal pain. If you are experiencing any of these symptoms or are not feeling well, contact your health care professional immediately.
    Please dispose of the test strips in accordance with your local and state disposal regulations.
    If the lot number of the test strips you are using is NOT in the table on this letter, you may continue to test your blood glucose as directed by your health care provider with your FreeStyle? Blood Glucose Test Strips.

    There are no other Abbott Diabetes Care products impacted by this issue.

    We recognize the importance of blood glucose testing and are committed to responding quickly to customers' requests for replacement test strips.

    We want to assure you that our first priority is you, our customer. We sincerely regret any inconvenience this situation may cause. We thank you for your continued support of the FreeStyle Blood Glucose Monitoring System and Abbott Diabetes Care. If you have any further questions, please call Abbott Diabetes Care Customer Service at 1-888-736-9869.
     

Share This Page

- advertisement -

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice