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Cut the Cord - Omipod

Discussion in 'Parents of Children with Type 1' started by Mouchakkaa, May 3, 2013.

  1. Mouchakkaa

    Mouchakkaa Approved members

    Joined:
    Oct 7, 2008
    Messages:
    359
    I had a friend that wanted to do the cut the cord program and was expecting the new Omipod but instead he got the old version. He did not get any sites but the PDM was black so I thought it was the new version. When he called customer support they said it was the old PDM. He was expecting the new PDM. Is this what is happening with everyone doing the cut the cord program are they getting the old version?
     
  2. mmgirls

    mmgirls Approved members

    Joined:
    Nov 28, 2008
    Messages:
    6,030
    I am of no help except I think it would be the new version if it is black.

    if it is the UST400 it is the new version if it is the UST200 then it is the old one.

    it would not be the first time that customer service can be wrong.
     
  3. Mouchakkaa

    Mouchakkaa Approved members

    Joined:
    Oct 7, 2008
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    He called back. It is the new one.
     
  4. RomeoEcho

    RomeoEcho Approved members

    Joined:
    Dec 22, 2008
    Messages:
    483
    Do you need an in warranty pump to get this deal, or just a pump at all?
     

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