Has anyone one else been amazed at the difference in customer service for the CGM between Medtronic and Dexcom? I used to dread calling Medtronic's Helpline because we went through endless questions that after while I had memorized, and their suggestions usually ended up being that I hadn't taped the sensor probably and that it was wicking in and out of the interstatial fluid. At least 1/2 of the people seemed to be of the opinion that Helpline meant "Blame the parent". I often wondered if they were trying to delay past the 3 day mark. The other day I called Dexcom because we'd had problems with uncomfortable drops in BG with the sensor 50-60 points behind. I was immediately told to pull the sensor and they'd replace it. No talking points about interstatial fluid, taping, etc. "That's a sensor problem." I couldn't believe how quickly I was off the phone with a realistic solution (it seems to have done the trick) to our problem.