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Airport security and Dexcom

Discussion in 'Parents of Children with Type 1' started by nebby3, Jul 30, 2015.

  1. nebby3

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    I'm sure this has been answered before but I couldn't find it in search. Does anyone wear the Dexcom transmitter through the big whole body scanners at airport security? DD is old enough now to have to go through them.
     
  2. dpr

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    We just got back from Alaska. We ran it through the xray tray with our carry on for every flight with no problem.
     
  3. nebby3

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    But what about the tramitter they wear through the full body scanner?
     
  4. dpr

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    She went though all of it with no problem. Also the transmitter is not enough to set off an alarm. We had 4 separate flights and it's working fine.

    I should clarify, she wore the Dex transmitter and her pump through the metal dectectors, no problems with the equipment and no alarms either. And a great trip too!
     
    Last edited: Jul 30, 2015
  5. Sarah Maddie's Mom

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    Just back from an overseas trip leaving from JFK. We opted to not go through the body scanner with pump and dex on, I suppose I could have pressed to permit her to go through the metal detector (she's over 12) but opted for a pat-down instead. Yes, it's a drag but I got patted down too, even though I went through the scanner first so you can't be sure to avoid it either way. Air travel is just arduous these days. We find it easier just to suck it up and deal with the pat-down. FWIW returning from So Africa everyone on the flight was patted down twice despite having been through the metal detector an hour earlier.
     
    Last edited: Jul 31, 2015
  6. Michelle'sMom

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    My dd flew for the first time earlier this month. A friend told me her dd's T:slim set off the metal detector every time & she ended up with a patdown. I had dd remove her pump (I'm sure every T1 advocate discourages this but I wanted her first flight...alone...to be less of a pain.) & place it, her Dex receiver & d supply bag in a separate bin. She told the agent that bin could not go through xray. They sent her through the metal detector, hand searched her bag & swabbed her hands. Same thing on the return flight. Both airports were in smaller cities so it might be complicated in a larger terminal. She'll be flying to Chicago in a few weeks. I hope it's as simple.
     
  7. Megnyc

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    I routinely wear my dexcom transmitter and pump as well through the millimeter wave body scanner (I think that is what it is called....). They always ignore the transmitter on my body but after I go through they have me touch the pump and then swab my hands. My current dexcom transmitter has been through the scanners at least a dozen times and works fine. My old dexcom transmitter went through 20-30 times and lasted 18 months before it died. I send my back up transmitter (and back up receiver) through the x ray machine in my bag. The US airports I most often fly out of are Newark, JFK, and Atlanta. Newark will also usually (maybe 75% of the time) swab my laptop and ipad but the others don't.
     
  8. Nancy in VA

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    I remove her pump and ask for it to be hand checked. They usually then swab Emma's hands as a result. The Dex transmitter never sets off the alarms. If we are asked about the full body, I tell them that she can't go through it because of her medical devices.
     
  9. jenm999

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    This is what we do.
     
  10. Theo's dad Joe

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    Are there items that should not go through the xray?
     
  11. Theo's dad Joe

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    Also are you allowed to keep your receiver on during the flight?
     
  12. dpr

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    Yes, no problem. Other than getting through TSA nothing was much of a problem. We even brought about 8 juice boxes with us in our diabetes supplies and when we said they were for low blood sugar they sent us right on through. And they were larger than the maximum allowed liquid size.
     
  13. Nancy in VA

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    We never had a problem taking juice boxes through either, but we don't travel with them anymore because you can't just drink part without it being a pain - we carry fruit snacks as our low treatment.

    We keep her receiver on and working during the flight. When she had the Animas, we would also use the remote meter, which used radio technology, to dose her.
     
  14. Sarah Maddie's Mom

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    It's been hit or miss for us. JKF and Heathrow are the worst. At Heathrow they actually pulled us out of the line to double check our hand luggage and suggested that next time we get prescription labels for the juice boxes :)

    I think you just have to be prepared for anything when you fly, and carry back-ups for everything.
     
  15. Michelle'sMom

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    According to Dexcom tech support, the receiver should not go through xray or the body scanner.  The rep I spoke with said the transmitter & sensor could go through xray, but didn't recommend the scanner. He also pointed out that if the receiver was damaged by xray, it voids the warranty.  The user guide has a section on travel.

    The T:slim pump has a metal body.  Tandem recommends that it not be exposed to xray.  According their website & user guide, the newer scanners use a form of xray, & the pump should not go through them.  (Animas has the same recommendations on its website.)  It's supposedly ok to send it through the metal detector, but a friend told me her dd's pump sets off the alarm every time.  We chose to avoid the extra attention since my dd was flying for the first time & flying alone.
     
    We packed backup supplies in her checked bag, but her main supplies &  insulin were in her supply bag in her carry on.  She put the supply bag along with her pump & Dex in one bin, & her carryon in a separate bin. She was through security in about 10 minutes, even with the hand search of her supply bag.


    TSA has a special website & helpline for travelers with disabilities/medical conditions.  The woman I spoke with was very helpful, & also knowledgeable about traveling with diabetes.  I plan to request a passenger support specialist for her Chicago trip next month, just to make sure my MIL & dd don't have to deal with any issues.

     https://www.tsa.gov/traveler-information/travelers-disabilities-and-medical-conditions
     
  16. Theo's dad Joe

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    Thank you. I don't fly much. By the x-ray and scanner, the scanner means the thing that people walk through right? Is it the same as the metal detector now? So he should not walk through a scanner or metal detector wearing the transmitter and sensor? And the receiver should not go through anything (like what about just a metal detector.

    Also this raises another question. My insurance told me that had I bought dexcom (with prescription) but before insurance approval, on my own, that I would not qualify to have insurance pay for it in the future. I figured that they were making it up, but if someone breaks a receiver, and buys another one out of pocket does that mess up insurance next time around? I am not really sure why the insurance company would even know that I had purchased something out of pocket. I think it is made up.
     
  17. Michelle'sMom

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    The metal detector is not the same as the full body scanner. The receiver & transmitter can both go through the metal detector. My dd has gone through many metal detectors at concerts & such, all while wearing her Dexcom & with the receiver in her pocket.

    With insurance the way it is now, nothing would surprise me. It's entirely possible they fed you a line, but it's also possible that it's standard for your insurance company. Buying a replacement out of pocket shouldn't affect your insurance at all. I've paid OOP for transmitters, infusion sets & just about every other D supply. Insurance has never had anything to say about it.
     

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