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  #1  
Old 06-03-2011, 10:32 PM
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ashleesmommy ashleesmommy is offline
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Default Dexcom "sensor error"

I've never had one of these before. Can I just restart or do I need to change it? Her number on her cgm just started shooting up for no reason. It was at 113 about 45 min ago, then started rising and now had 220 double arrows up. Checked BG 98, so I entered it in. Now it gave me sensor error...I think I confused it
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Lori
Wifey to Baker
Mommy to the two most beautiful girls!
Ashlee, 7
Dx 3/3/09
pumping with the omni pod and dexing since March 2010

Madison, 9, Non-D

Gavin, 2
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  #2  
Old 06-03-2011, 11:55 PM
bibrahim bibrahim is offline
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We have had receiver errors I think but never a sensor error. We had to send back the receiver. So perhaps the sensor wore out. You can call Dexcom but honestly they only have on call people at night. I called once and a lady who was half asleep answered. They are on pacific time so you might catch them before they go to bed . Sorry I can't be of more help.
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Barb,Mom of:
11yo DD T1D, DX 12/26/09 and 16yo DD with ADHD ~ Grandma to Joanie the "pump" cat and Latte the Chocolate Lab...too busy to be a DAD.

Purple MM and Dexcom CGM in August of 2010.
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  #3  
Old 06-04-2011, 06:39 AM
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ashleesmommy ashleesmommy is offline
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The restart worked, thanks!
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Lori
Wifey to Baker
Mommy to the two most beautiful girls!
Ashlee, 7
Dx 3/3/09
pumping with the omni pod and dexing since March 2010

Madison, 9, Non-D

Gavin, 2
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  #4  
Old 06-04-2011, 12:34 PM
suz suz is offline
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Was it a Sensor Error #1?

We've had a few of these lately and all we can attribute them to is when we've calibrated after being out of range and there's a big disparity between the numbers.

We usually leave it, and then it'll go to ??? and usually rights itself after an hour or two. Although last weekend we had to replace 2 sensors on consecutive days (Dexcom are ALWAYS awesome about sending replacements, so always call them in!).

What I have started doing now, with better success, is "shut down" when he's going swimming (or out of range), then turning it back on when he's finished. This has virtually eliminated the problem.

Good luck!
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Suzanne, mom to
Kieran - 7 yrs dx Oct 2009. CGM since 3/24/10, pumping with blue Animas Ping since 4/26/10
Ellie - 4 yrs non-D
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  #5  
Old 06-04-2011, 05:53 PM
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ashleesmommy ashleesmommy is offline
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Quote:
Originally Posted by suz View Post
Was it a Sensor Error #1?

We've had a few of these lately and all we can attribute them to is when we've calibrated after being out of range and there's a big disparity between the numbers.

We usually leave it, and then it'll go to ??? and usually rights itself after an hour or two. Although last weekend we had to replace 2 sensors on consecutive days (Dexcom are ALWAYS awesome about sending replacements, so always call them in!).

What I have started doing now, with better success, is "shut down" when he's going swimming (or out of range), then turning it back on when he's finished. This has virtually eliminated the problem.

Good luck!
yes, and thats exactly what happened...a very big difference between the dexcom number and the calibration number. Good to know it corrects itself. I just went ahead and stopped the sensor and restarted the same one and its been fine ever since. Thanks
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Lori
Wifey to Baker
Mommy to the two most beautiful girls!
Ashlee, 7
Dx 3/3/09
pumping with the omni pod and dexing since March 2010

Madison, 9, Non-D

Gavin, 2
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  #6  
Old 06-05-2011, 01:09 AM
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LantusFiend LantusFiend is offline
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So far, I've had about four sensors that gave me Sensor Error 1s. With three, they gave me the error as I was entering the first or second blood sugar reading after a restart and just putting in another number made it work fine.

But with a recent sensor (and admittedly this was about twelve hours after a restart) it said sensor error 1 when I calibrated (the numbers were not close), I gave it another number, it said sensor error 1, I waited, an hour later it beeped and said sensor error 1, I put in another bg number, it said sensor error 1, I pulled the sensor and went to bed.
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dx age 17, now 24
on Lantus via Solostar
on Novolin R via Gentle Jet Injector
monitoring with Dexcom G4 and accu chek aviva
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  #7  
Old 06-05-2011, 07:57 PM
emilyblake emilyblake is offline
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We've had Sensor error #1 with our Dexcom. I think it happens when the sensor just completely disagrees with the bg you've entered. I believe after waiting several hours it eventually righted itself and we didn't have to pull it off.
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Mom to Olivia - b 5-21-2002 (non-D)
Lila- b 4-21-2004, dxd 12/28/07
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Dexcom 7 + since 4/3/2010
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