Dexcom Screen faded away

[7kmom]

Last night dh went to check and the reciever's screen was totallly blank and the receiver was quite warm to the touch he said.
We keep it with her pump in a pouch and she had been sleeping on it. When I checked it later it was asking for a blood drop. I think it might have been time for a calibration, or a bit past. I seem to remember knowing I forgot to calibrate before she went to bed.

tonight when I checked, the screen was quite faded out, but i coudl still see the reading. It was underneath her this time as well.
So is that always an issue? that having it with the pump (because you will end up sleeping on it) makes it too warm?

Or is this an issue that needs to be corrected at Dexcom level?
thanks,
Carol

[rmccully2000]

Mason has slept with Dex for over a year without any of the issues you describe. I would call Dexcom and ask for a replacement receiver.

Becky, Mom to Mason, 7 Dexcom, Omnipod

Unless.. is it possible that the Dexcom buttons get pushed in the pouch causing the screen to come on? Maybe try keeping the Dexcom out of the pump pouch for a night and see if the same thing happens.