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View Full Version : Just talked with Abbott


ecs1516
11-12-2008, 04:03 PM
I called Abbott to check on the replacement sensors I have ordered. They have moved the availability date to this Friday. I asked about people waiting for new receivers. She said that the computer say they were available on Nov. 7th, but they are not shipping yet. SHe was not sure if they are really in. I asked why all the delay. She said because so many people have been ordering that they are trying to catch up. I told her about my receiver battery thing and she put me on the list for another. I rememeber when Minimed CGM 'first' came out the sensors were backordered for a while. I talk to the same nice lady so much that I feel like I know her!:p They have been very nice though. Back in August when I called on the weekend for the very first sensor replacement the person told me that they do not replace sensors? I said what? Minimed does. Luckly, then have changed the process.

ecs1516
11-12-2008, 10:09 PM
Heidi,

Did the receiver ship?

Mama Belle
11-13-2008, 12:13 AM
NO. The November 7th thing is an out and out lie. There are no units available. None.

hold48398
11-13-2008, 12:58 AM
I'm so sorry you guys are waiting on stuff. :mad:
Carol, I have a couple of sensors from my last order I could send to you? Would that help?

ecs1516
11-13-2008, 09:12 AM
Thanks Marisa, but I have lots of sensors, right now. I have 11 more right now. I just will need those replacements by the beginning of December.

I will be curious if my replacement sensors ship on Friday...