Can't figure out the Multi-clix

[Wendyb]

At the recommendation of several parents on the web, I went out this afternoon and purchased this lancing device. I purchased it because I had read that it hurt less and that it was easy to use.

I think it is quite difficult to use. First, I was playing with one of the cylinder things in the lancet---must have clicked too many times and the next thing I know, it won't even rotate anymore. I guess I was under the impression that you could just keep on clicking and spinning and it would allow that---but it appears to stay on the last lancet until you change cylinders. I can live with this. Next---sometimes when I try and press in the end, it doesn't turn yellow. I end up trying to lance and nothing happens. it is so hard to cock that my five year old can't do it---even I have trouble---and I bought it because it was rec'd for kids. Grrrrrr. Lastly, I put it on 1.5---tried it on myself--it seemed to work great. Tried it on my 5 year old with this setting as well. What it did to him was strange. The blood that resulted was not a nice round pretty dot---instead, it was streaky and in a thin line running down his finger. I kept getting errors on the meter and tried 4 times on different fingers before I got it to work. Needless to say, he, nor I, am a fan of this $30 thing. What am I missing? Why does everyone like this hard to use lancet device?????? Now I have 35 of these cylinder things as my insurance covered them and the pharm. ran them through. Guess we are stuck with it for awhile. Any help would be appreciated.

Wendy

[vettechmomof2]

Okay,
When you insert a new drum it has 6 lancets inside. At the other end are white lines. When you first put in a drum the white lines should fill up the little section. As you use a lancet and turn it, you will lose a white line. That is to let you know how many lancets are left in that drum. once you turn a lancet you cannot go back to it. If you do not turn it, you can use it over and over again.
As for the not "priming" or turning yellow and being in the cocked position, ours jumps sometimes. THat means to us that I tried changning things to fast and I will have to cock it twice then. As for you not being able to at all, I cannot help.
As for streaking your child's blood: was it positioned properly on his hand? It does not have a middle ***** like most other types but off to the side. Also, I have to use a high setting for my daughter as her fingers are scarred up and tough.
Now I am not being mean in asking this but did yuo read the instructions? It took me almost a month before I actually read them and figured a lot of this out. It might help and if not call the company. Maybe there is a problem with yours that they can help with.
Good luck,
I will say the conviance of the drums when traveling is very nice. Not having exposed needles.
Allene

[shekov]

I love the multiclix but it is not perfect.

It's not easy to cock like a ball point pen but my 5 year old neighbor does it one handed by shoving it against her chest.

It doesnt' poke directly out of the center of that little circle so that entire little circle has to be over a good testing spot.

We found it works best when you press it down on the finger a little - with a little pressure - if you know what I mean.

We did break one pretty quickly by testing My Little Ponies with it. I would not recommend doing that. :D

You might want to try posting on the parents forum in the future...lots more people on there and a faster response.

[wilf]

The multiclix is the best lancet I know of. You'll get to know how to use it quickly. It will only let you "go round" a drum once, so if you were practising could be you wasted a drum which is too bad. I'm not one for reading instructions either - but it's worth doing with this device.

If you are having any problems with your device I'm sure the company will happily send you more. We have experienced one malfunction in about 6000 tests to date, and got free replacements (2 replacement devices to replace the defective one) right away.

Good luck.

[deafmack]

You can go online and learn how to use the multiclix. To advance to a new needle turn the end opposite of the lancet end in the direction of the arrow one turn. To cock it, I use my thumb to push down on the end. The yellow is not really bright. Also sometimes you get a lancing device that just does not work. I would call Accu-chek and let them know what is happening. They are really good about replacing something that doesn't work right usually within 24 hours.

[GaPeach]

We have at least 4 multiclix. We had one brand new one that would not cock at all.

Note as posted above that the hole is off center.

We get a droplet of blood. However, I have noticed the streak before and it is usually when DD is lancing and talking at the same time. I think she may "jump" at the sound of it and actually "scratch" the surface of the finger so the blood runs.

Our 4 year old (non-D) likes to check her own BG from time to time. She has no problem with the Multiclix.

I would call the tollfree number and let them know yo are having trouble. Their customer service is great!

[Wendyb]

We are doing better with the multiclix. I did watch the video on line and was doing the steps correctly. I think it was just stiffer than I had thought it would be. I did call the company to get a couple more for school/aftercare. I asked about the drum not moving after the 6th lancet. The woman I spoke with stated she did not know the answer. Seems like all of us know the answer----it stays right on number 6! Anyway---we are getting the hang of it. Thanks for your help.

PS---the streaking was probably from my son being afraid of the new device and pulling his finger away from the little hole. Today was much better.

[joshuasgranny]

I have ordered a Multiclix and am still waiting on its arrival. However, I read about (here in the forums) a new-to-the-market device, the Renew Advanced Lancing System. Since Joshua is 7, I am looking (and trying out) many things, in the hopes of finding something less scary for him.

He really, really likes this Renew Lancing Device. It is round and easy to hold. It uses cartridges. They are easy to load and we have had no problems with them thus far (he has only been using it a week). The place where his finger goes is contoured so that his finger fits perfectly and comfortably. Best of all, the click that this thing makes is very soft. He says when it sticks him it hurts a lot less than his "sticker" that came with his Contour. Whether it is really less painful or it is simply because there is no loud scary click I don't know. But I do know that this device is thus far a real winner for us.

The refill cartridges can be purchased on line or at a Target, I am told by the company. They are inexpensive, which means a lot to us as he has no medical coverage- everything he needs comes out of our pocket mostly. He does have a medical card, but they limit what you can get and how much you can get. The supplies they pay for only cover about half a month (with the exception of his insulin).

You can check out this system at renewlancing.com. If you call they will send you a free one. That's what I did.

Susan