Judy&Alli
02-01-2008, 10:23 PM
Hi everyone,
My DD has had diabetes since June of 2006. We didn't really push the pump idea until the endo nurse said that she is so insulin sensitive and the small dosages that she could get with the animas pump would probably help keep her in target. That was last summer over a year after diagnosis. We talked to Alli, told her everything we knew and let her make the decision. After about a millisecond LOL she said that she wanted a pump. So I did like any other mom and started the ball rolling. On Oct 5, 2007 the paperwork was submitted. They told me by mid Dec. we would have an answer. Mid Dec comes I call the lady processing her paperwork and she said she does not have an answer. The next week I call again. She tells me the same thing. So I call the insurance company they tell me they have no record that it has even been submitted. I cried buckets. I kept the news from Alli so she wouldn't cry too! To make a long story short it NEVER got submitted. So I fire the original Co. that supposedly submitted the paperwork. Animas decided to submit themselves. I got a call a couple of days ago that she was denied because the wrong Doctor at the endo office signed the papers. So now we have to start all over again! I am really P*****!!!!! Has anyone ever dealt with such idiots! It's not like she is waiting for a new toy! This could be life-changing for her. I'm tired of these idiots that don't deal with this disease making decisions for my daughter. I want them to look into her big brown eyes and tell her another 3months.
Thanks for listening!
Judy
My DD has had diabetes since June of 2006. We didn't really push the pump idea until the endo nurse said that she is so insulin sensitive and the small dosages that she could get with the animas pump would probably help keep her in target. That was last summer over a year after diagnosis. We talked to Alli, told her everything we knew and let her make the decision. After about a millisecond LOL she said that she wanted a pump. So I did like any other mom and started the ball rolling. On Oct 5, 2007 the paperwork was submitted. They told me by mid Dec. we would have an answer. Mid Dec comes I call the lady processing her paperwork and she said she does not have an answer. The next week I call again. She tells me the same thing. So I call the insurance company they tell me they have no record that it has even been submitted. I cried buckets. I kept the news from Alli so she wouldn't cry too! To make a long story short it NEVER got submitted. So I fire the original Co. that supposedly submitted the paperwork. Animas decided to submit themselves. I got a call a couple of days ago that she was denied because the wrong Doctor at the endo office signed the papers. So now we have to start all over again! I am really P*****!!!!! Has anyone ever dealt with such idiots! It's not like she is waiting for a new toy! This could be life-changing for her. I'm tired of these idiots that don't deal with this disease making decisions for my daughter. I want them to look into her big brown eyes and tell her another 3months.
Thanks for listening!
Judy